Terms of service
TERMS OF SERVICE
Last updated: August 2026
OVERVIEW
This website is operated by Pürgold Nutrition. Throughout the site, the terms "we", "us" and "our" refer to Pürgold Nutrition. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age, or that you are the age of majority in your province or territory of residence and have given us your consent to allow any of your minor dependents to use this site.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
SECTION 4 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction.
SECTION 5 – PRICING
Prices for our products are subject to change without notice. All prices are listed in South African Rand (ZAR). We reserve the right to modify or discontinue the Service without notice at any time.
SECTION 6 – PAYMENT
We accept payment via approved third-party payment providers available at checkout. All transactions are processed securely. We do not store your payment card details.
SECTION 7 – SHIPPING & DELIVERY
Please refer to our Shipping Policy for details on delivery timeframes and costs. Risk of loss and title for items purchased pass to you upon delivery.
SECTION 8 – RETURNS & REFUNDS
Please refer to our Refund Policy for full details on returns, exchanges, and refunds.
SECTION 9 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, and we comply with the Protection of Personal Information Act (POPIA) of South Africa.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to update or change information at any time without prior notice.
SECTION 12 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of South Africa.
SECTION 13 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Pürgold Nutrition Athol Street, Johannesburg, South Africa
Email: care@purgoldnutrition.com
Website: www.purgoldnutrition.com
Business hours: Monday to Friday, 8am – 5pm SAST