Frequently Asked Questions

What is collagen and why do I need it?

Collagen is the most abundant protein in the body, making up a large part of your skin, hair, nails, joints, and gut lining. From your mid-20s, your body's natural collagen production begins to decline. Supplementing with collagen powder helps replenish these levels, supporting skin elasticity, joint comfort, and overall wellbeing.

What makes PürGold Undenatured collagen different?

PürGold Collagen contains naturally occurring native bovine collagen polypeptides with the triple-helix structure preserved through carefully controlled processing. Native collagen provides the body's structural proteins in their natural form and contains abundant amino acids such as glycine, proline and hydroxyproline. These are the signature amino acids of connective tissue.

Different collagen types have different biological roles: Type I is the predominant collagen in skin, bone, tendons and ligaments, while Type II is the principal collagen of cartilage. Scientific research shows that collagen composition and molecular structure influence its biological function.

What are the benefits of Purgold Nutrition Collagen Powder?

Our collagen powder offers scientifically supported benefits including:

Improved skin hydration and elasticity
Stronger hair and nails
Joint and bone support
Gut health improvement
Lean muscle support

Is your collagen suitable for pets?

Yes! Collagen is just as beneficial for pets as it is for humans. It supports joint mobility, coat health, and digestive health in dogs and cats. Simply mix the recommended amount into their food.

How do I use the collagen powder?

Pur Gold® contains native undenatured bovine collagen polypeptides, which naturally behave differently from hydrolysed collagen. Because the native triple-helix structure is preserved, the collagen is not designed to dissolve completely like collagen peptides.

For the best drinking experience:

Add one serving of Pur Gold® to your favourite dry powder such as coffee, cappuccino, hot chocolate or soup powder.
Mix the dry powders together thoroughly.
Add hot water while stirring continuously.
Enjoy immediately.

How much should I take per day?

We recommend one serving per day for adults. For pets, please refer to the dosage guide on the product packaging based on your pet's weight.

Is it safe to take every day?

Yes, daily use is safe and recommended for best results. Consistency is key and most people notice visible improvements within 60 days (6 to 8 weeks) of regular use.

Does the collagen powder contain any allergens?

Please refer to the product label for a full list of ingredients and allergen information. If you have specific dietary concerns, consult your healthcare provider before use.

Where do you deliver?

We currently deliver across South Africa. Delivery times and costs are calculated at checkout based on your location. Click for more info.

How long will delivery take?

Standard delivery typically takes 3 to 5 business days depending on your location. You will receive a tracking number once your order has been dispatched.

What is your return policy?

If you are not satisfied with your purchase, please contact us within 7 days of receiving your order. We will do our best to resolve the issue. Please note that opened products cannot be returned for hygiene reasons unless they are defective.